ThE BARRE POLICIES
Cancellations must be made a minimum of 4 hours prior to class in order to allow those on the waitlist enough notice that they have been added to the class schedule. Late cancellations or no shows after the cut off time will results in either a loss of a class for drop ins and class packs, a $5 charge for late cancels and a $10 charge for no shows with the unlimited Barre Flight trial and Top Shelf Memberships.
It is assumed that by being on the waitlist, you want to take the class if you can get in. Please remove yourself from the waitlist 4 hours prior to the start of class if you no longer want to take the class. Clients that are automatically added to the class 4 or more hours prior to the beginning of class will be held to the late cancelation and no show policy.
You must show up on time as we cannot allow clients into class late.
Exceptions will be considered to our policy only in emergency, injury, illness situations. A doctor's note is necessary and is left to the discretion of the owners whether or not a fee will be made. We completely understand that life happens and it is not always possible to follow through on every commitment. There are no hard feelings for a cancellation or a miss, we simply must maintain the integrity of our policy.
If you find that you become ill/injured and cannot attend class, we encourage you to log into our online scheduler and cancel upcoming classes that you have scheduled so that you are not charged for or do not lose those classes.
We have a 24-hour cancellation policy on all private appointments, specialty events and workshops. If you do not cancel within this time frame you will be charged in full.
We may offer free classes for our clients. In the event that you do not show or late cancel you will be charge a $10 fee.
We commit to providing a kickass workout rain, shine or snow, as long as it's safe! The safety of our clients is very important to us, so we will make sure to watch the weather and road reports and make class cancellations if necessary.
With that, we will strive to make cancellations no later than 1 hour ahead of class start time. We will post cancellations on Facebook and Instagram and you will also be notified through MindBody or the Barre app as long as you have notifications enabled. We are not able to reach out to everyone individually, so please check in on social media, check emails and app prior to making the trip.
As long as we're open, our late cancellation/no show policy will be in effect. As stated above, we will make exceptions to our policy in emergency, illness and injury situations. Please plan ahead and try to give yourself extra time for shoveling, safe driving and parking. We can't make an exceptions to our policy every time it snows, it is New England after all.
Sometimes life happens and you need to take a short break from us. We offer for every Top Shelf Client one opportunity per year to pause their membership for a month for a $10 fee.
In the event that you need to cancel your membership before the 6 month period, we do charge a $100 cancellation charge. You may cancel without penalty after 6 months at the studio with a minimum of 30 days notice.
All drop in, trial and memberships purchases are non refundable.
Unlimited Barre Flight trial expires 1 year from the date of purchase and is non-refundable and non-transferable. The trial starts the day the first class is booked and expire one month later, no exceptions. You may book up to one class per day during this trial.
Unlimited monthly recurring Top Shelf memberships are a minimum of a 6 month contract. If you wish to cancel before the 6 months is up you will incur a $100 fee. These contracts begin the day that they are booked. You may book as many classes as you like in a day, however we only recommend one barre class as the goal in each class is to work your muscles to the point of fatigue. The intended use is to be able to go from a barre class to a yoga class.
Single classes and 5 packs expire 90 days after purchase and 10 class packages expire 1 year from the date of purchase. All are non-refundable and non-transferable
Class packages cannot be shared between two people. Each person must have their own account within our MindBody online system and their own class package to use.
All purchases are final and any refunds made will be a credit on the account.
On the rare occasion that we would refund your transaction due to an emergencies you will be charged a $10 processing fee. You must provide a doctor's note and the discretion is up to the owner as to whether or not a refund will be granted.
Classes and teachers are subject to change without notice
TERMS AND CONDITIONS
The Barre Terms and Conditions ( “Agreement“) is an agreement between The Barre Studio LLC (“The Barre,” “we,” “us,” or “our”) and you, individually, or the entity you represent (“you“) and contains the terms and conditions that govern your access to and use of The Barre, our website or interface with the Mind Body system (collectively, the “Services”). This Agreement applies to your access to and use of the Services and does not alter the terms and conditions of any other agreement you may have with The Barre.
This Agreement takes effect when you click a “Login” or “I Accept” button or a checkbox presented with these terms or, if earlier, when you use any of the Services (the “Effective Date“). You represent to us that you are lawfully able to enter into contracts. If you are entering into this Agreement for an entity, you represent to us that you have legal authority to bind that entity.
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