ThE BARRE POLICIES
CLASS CANCELLATION POLICY
Cancellations must be made a minimum of 8 hours prior to class in order to allow those on the waitlist enough notice that they have been added to the class schedule. Late cancellations or no shows after the cut off time will results in a loss of a class for drop ins, class packs, 4x Month and 8x Month membership options. A $5 charge will be applied for late cancels and a $10 charge for no shows with the unlimited Barre Flight trial and Top Shelf Memberships options.
It is assumed that by being on the waitlist, you want to take the class if you can get in. Please remove yourself from the waitlist 8 hours prior to the start of class if you no longer want to take the class. Clients that are automatically added to the class 8 or more hours prior to the beginning of class will be held to the late cancelation and no show policy. We allow a 5 minute grace period to be able to be let into class late, otherwise you are considered a late cancel.
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Exceptions will be considered to our policy only in emergency, injury, illness situations. A doctor's note is necessary and is left to the discretion of the owners whether or not a fee will be made. We completely understand that life happens and it is not always possible to follow through on every commitment. There are no hard feelings for a cancellation or a miss, we simply must maintain the integrity of our policy.
If you find that you become ill/injured and cannot attend class, we encourage you to log into our online scheduler and cancel upcoming classes that you have scheduled so that you are not charged for or do not lose those classes.
We have a 24-hour cancellation policy on all private appointments, specialty events and workshops. If you do not cancel within this time frame you will be charged in full. We may offer free classes for our clients. In the event that you do not show or late cancel you will be charge a $10 fee.
We commit to providing a kickass workout rain, shine or snow, as long as it's safe! The safety of our clients is very important to us, so we will make sure to watch the weather and road reports and make class cancellations if necessary. With that, we will strive to make cancellations no later than 1 hour ahead of class start time when weather is involved. We will post cancellations on Facebook and Instagram and you will also be notified through email. We are not able to reach out to everyone individually, so please check in on social media, emails and the app prior to making the trip.
As long as we're open, our late cancellation/no show policy will be in effect. As stated above, we will make exceptions to our policy in emergency, illness and injury situations. Please plan ahead and try to give yourself extra time for shoveling, safe driving and parking. We can't make an exceptions to our policy every time it snows, it is New England after all.
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Sometimes life happens and you need to take a short break from us. We offer every membership the ability to pause their membership for 30 days each year.
REFUND AND USAGE POLICY
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All drop in, trial and memberships purchases are non refundable.
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The Barre Flight trials expires 1 year from the date of purchase and is non-refundable and non-transferable. The trial starts the day the first class is booked and expires 2 weeks later, no exceptions.
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Drop in classes expire 60 days and 10 packs expire 180 days after purchase.
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Class packages cannot be shared between two people. Each person must have their own account within our MindBody online system and their own class package to use.
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All purchases are final and in the rare occasion a refund exception occurs, it will be made will be a credit on the house account.
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In the event that you need to cancel your membership before the contract period has ended, a cancellation charge will apply. The charge will be 30% of the remaining balance still owed on the contract with a minimum of $200, and will not exceed $400. All memberships must be cancelled with 30 days notice before renewal date.
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TERMS AND CONDITIONS
The Barre Terms and Conditions ( “Agreement“) is an agreement between The Barre Studio LLC (“The Barre,” “we,” “us,” or “our”) and you, individually, or the entity you represent (“you“) and contains the terms and conditions that govern your access to and use of The Barre, our website or interface with the Mind Body system (collectively, the “Services”). This Agreement applies to your access to and use of the Services and does not alter the terms and conditions of any other agreement you may have with The Barre.
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This Agreement takes effect when you click a “Login” or “I Accept” button or a checkbox presented with these terms or, if earlier, when you use any of the Services (the “Effective Date“). You represent to us that you are lawfully able to enter into contracts. If you are entering into this Agreement for an entity, you represent to us that you have legal authority to bind that entity.